This Privacy Policy explains how Hassett Homes Ltd ("we", "us", or "our") collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, when you use our website or services. Hassett Homes Limited is a company registered in England and Wales under company number 11263116, and is a wholly owned subsidiary of Hassett Holdings Ltd.

1. What information we collect

When you contact us through our website, we may collect the following personal information:

• Contact Information: Your full name, telephone number and email address.

• Property Details: Whether you have a property to sell and its’ general details (e.g., address, type).

• Mortgage Status: Whether you currently have a mortgage or are seeking one.

• Current Address: Your existing residential address.

• Marketing and Property Preferences: Your preferences regarding location, property size, number of bedrooms, budget, and similar criteria.

• Enquiry History: Records of communications and interactions you have with us (e.g., emails, calls, submitted forms).

• Identification documents: documents and information such as passport, utility bills, signature, etc.

• Website Usage Data: we may collect your IP address, browser type, referring/exit pages, and other analytical data (collected via cookies - see section on Cookies).

• Additional Voluntary Information: Any other information you choose to provide in a form, message, or during a phone call (e.g., preferred move-in dates, whether you're a first-time buyer, or part of a chain).

• Payment Information: bank or payment card information, if payments are required.

2. How we use your information

We use the information you provide to:

• Respond to your enquiries.

• Help match you with suitable properties.

• Manage sales and marketing communications.

• Understand customer needs to improve our services.

• Comply with legal and regulatory requirements.

3. Legal basis for processing

Under the UK GDPR, we rely on the following legal bases to process your data:

• Consent - when you provide us with your information voluntarily (e.g. submitting an enquiry or subscribing to marketing).

• Legitimate Interests  - to respond to your enquiry and manage our business operations.

• Legal Obligations - where we are required to process data to comply with the law.

4. Data storage and security

We store your data securely using appropriate technical and organisational measures to protect it from unauthorised access, alteration, or loss. We retain your data only as long as necessary for the purposes it was collected.

5. Sharing your information

We do not sell or rent your personal data. Your information may be shared with:

• Our internal staff (sales, customer service, marketing).

• Third-party service providers (e.g. CRM systems, email platforms) under strict confidentiality agreements.

• Third-party service providers such as solicitors and mortgage brokers – only with your permission.

• Regulatory or legal bodies, if required to comply with the law.

• Our professional advisors – e.g. solicitors

6. Your data protection rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data (where applicable).

• Withdraw consent for marketing communications.

• Object to or restrict certain types of processing.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at the details below.

7. Cookies and website tracking

Our website may use cookies to enhance functionality and track visitor usage. You can manage cookie preferences via your browser settings.

8. Policy updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of the last update clearly shown.

9. Contact information

If you have questions or requests regarding this policy or your personal data, please contact:

Hassett Homes Limited

17 Mann Island, Liverpool, L3 1BG

0151 272 1062

Last updated 18/02/2026.